MailKaka

SIMPLE PRICING. EVERY DETAIL.

Transactional email.
With replies included.

Send transactional emails. Receive customer messages. Reply as a team. Find the right plan with every allowance laid out.

INR billingIndia-hosted infrastructureStart free

SIX PLANS. ONE CLEAR CHOICE.

Start with what you need.

Every plan includes the email API, delivery logs, signed webhooks, domain authentication, and a real shared mailbox.

Free

Test the complete send-and-reply workflow.

₹0/month

Free to get started

Transactional sends
3,000/mo
Inbound mailbox
500/mo
Outbound mailbox
500/mo
  • 1 domain · 1 mailbox
  • 2 team members
  • 1 GB storage · 30-day retention
  • Delivery logs & signed webhooks
Start free

Starter

For small apps and side projects going live.

₹899/month

₹899 billed monthly · monthly only

Transactional sends
25,000/mo
Inbound mailbox
1,000/mo
Outbound mailbox
1,000/mo
  • 2 domains · 1 mailbox
  • 2 team members
  • 2 GB storage · 30-day retention
  • Delivery analytics
Choose Starter

Send

For apps focused on transactional delivery.

₹1,499/month

₹1,499 billed monthly · monthly only

Transactional sends
50,000/mo
Inbound mailbox
2,500/mo
Outbound mailbox
2,500/mo
  • 2 domains · 1 mailbox
  • 2 team members
  • 5 GB storage · 30-day retention
  • Delivery analytics
Choose Send
Recommended

Inbox

For teams that want replies in one place.

₹2,499/month

₹2,499 billed monthly

Transactional sends
50,000/mo
Inbound mailbox
10,000/mo
Outbound mailbox
10,000/mo
  • 2 domains · 2 mailboxes
  • 3 team members
  • 10 GB storage · 90-day retention
  • Automation, notes & custom signatures
Choose Inbox

Growth

For growing teams and multiple brands.

₹3,999/month

₹3,999 billed monthly

Transactional sends
1,00,000/mo
Inbound mailbox
20,000/mo
Outbound mailbox
20,000/mo
  • 3 domains · 2 mailboxes
  • 3 team members
  • 10 GB storage · 90-day retention
  • Automation, notes & custom signatures
Choose Growth

Scale

For high-volume senders and large support teams.

₹7,999/month

₹7,999 billed monthly

Transactional sends
2,50,000/mo
Inbound mailbox
40,000/mo
Outbound mailbox
40,000/mo
  • 5 domains · 3 mailboxes
  • 5 team members
  • 25 GB storage · 90-day retention
  • Automation, notes & custom signatures
Choose Scale

Prices exclude GST. Inbox, Growth and Scale save 10% when billed annually. Starter and Send are monthly-only. All email allowances are per workspace, per month, on both billing cycles.

Transactional outbound

OTPs, receipts, notifications, and alerts sent from your app through the email API.

Inbound mailbox

Customer emails and replies received into your hosted shared mailboxes.

Outbound mailbox

Replies and new messages your team sends from the shared inbox. A separate sending allowance.

THE COMPLETE COMPARISON

Know exactly what’s included.

Standard plan limits, shared across your workspace. Scroll sideways on smaller screens to compare all six plans.

MailKaka standard plan allowances, features and prices. All prices exclude GST.
Plan detailsFree₹0/moStarter₹899/moSend₹1,499/moInbox₹2,499/moGrowth₹3,999/moScale₹7,999/mo
Email volume · per month
Transactional outbound (API)3,00025,00050,0001,00,0002,50,000
Inbound mailbox messages5001,0002,50020,00040,000
Outbound mailbox messages5001,0002,50020,00040,000
Workspace & storage
Verified domains12235
Shared mailboxes11123
Team members22235
Assignees per mailbox22235
Mailbox retention30 days30 days30 days90 days90 days
Storage1 GB2 GB5 GB10 GB25 GB
API message content30 days14 days14 days14 days14 days
API event history30 days30 days30 days30 days30 days
Webhook endpoints1231025
Team features & branding
Delivery analytics—IncludedIncludedIncludedIncluded
Mailbox automation———IncludedIncluded
Internal notes———IncludedIncluded
Custom signatures———IncludedIncluded
Inbox SLA tracking target———24 hours12 hours
Custom workspace branding———IncludedIncluded
Custom portal domains———15
Remove MailKaka email footer—IncludedIncludedIncludedIncluded
Billing & add-ons
Monthly subscription₹0₹899₹1,499₹3,999₹7,999
Annual subscription₹0Monthly onlyMonthly only₹43,189.20₹86,389.20
Extra API sends / 1,000Unavailable₹50₹45₹35₹30
Extra mailbox / monthUpgrade first₹199₹199₹199₹199
Extra teammate / monthUpgrade first₹149₹149₹149₹149

SLA tracking sets response-time targets for your inbox team; it is not a provider support or uptime guarantee. Storage GB uses 1,024³ bytes.

A LITTLE EXTRA ROOM

Expand your workspace.

Add mailboxes and teammates on any paid plan. Enable extra API sending when you need it.

Extra mailbox₹199/month

One additional shared mailbox.

Extra teammate₹149/month

One additional team member.

5 verified-domain slots₹99/month

Connect five more domains you own.

10 GB storage₹99/month

More retained storage; plan retention still applies.

1,000 inbound messages₹25/month

Adds 1,000 incoming messages to each monthly allowance.

Extra transactional sends₹30–50/1,000

Opt-in on paid plans. See your plan’s exact rate above.

All extras exclude GST. Capacity extras recur each billing cycle; annual accounts pay twelve months upfront and mid-cycle capacity increases are prorated, while inbound packs are charged for whole monthly allowances. Only inbound packs add message capacity. API sends and mailbox outbound keep their separate allowances. Storage packs do not extend retention. Extra domains are connection slots, not domain registrations.

PRICING QUESTIONS

A few useful answers.

Are transactional sends and mailbox replies counted together?

Transactional emails are messages sent through the API, such as OTPs, receipts, and alerts. Inbound mailbox messages are emails received into your hosted inboxes. Outbound mailbox messages are replies and new messages sent from those inboxes. Each uses the separate allowance shown in the comparison table.

Are these allowances per mailbox or per workspace?

Email allowances are monthly, including on annual subscriptions. Volumes are shared across the entire workspace, not allocated per mailbox or teammate. API sends, inbound mailbox messages, and outbound mailbox messages have separate allowances.

What happens if I need more email volume?

Extra transactional sending is opt-in on paid plans. Without overage enabled, API sending stops at your included allowance. Overage is metered at the plan's rate per 1,000 additional sends. Additional inbound capacity is available in 1,000-message monthly packs for ₹25. Mailbox outbound remains capped; API overage does not increase mailbox allowances.

Can I add mailboxes, teammates or capacity?

Paid-plan extras: mailbox ₹199/month, teammate ₹149/month, five verified-domain slots ₹99/month, 10 GB storage ₹99/month, and 1,000 inbound messages/month ₹25/month. Only the inbound pack increases an email allowance. Domains are slots, not registrations. Annual accounts pay capacity extras for twelve months; mid-cycle capacity increases are prorated; inbound packs are charged for whole monthly allowances. Storage packs do not extend retention.

How does annual billing work?

All prices are in INR and exclude GST. Paid subscriptions use Razorpay. Inbox, Growth and Scale annual plans are billed upfront at 10.8 times the monthly price, saving 10%. Starter and Send are monthly-only. Monthly allowances stay the same.

Is there a daily sending limit?

Paid plans have no fixed daily API sending cap. Free-plan sending is subject to anti-abuse controls, which may defer bursts. Domain verification and acceptable-use requirements apply to every plan.

What does inbox SLA tracking mean?

Inbox SLA tracking sets response-time targets for your team's conversations. It is a workflow feature, not a MailKaka support response or uptime guarantee. GB denotes storage units based on 1,024³ bytes.

SEND THE EMAIL. KEEP THE REPLY.

Your next email starts here.

Try the full send-and-reply workflow for free, or talk to us about the right plan for your team.

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MailKaka Pricing | Email, Inboxes & Every Plan Limit